AI resident support for multifamily

Never miss a lead. Never ignore a review.

Acuity gives your property an AI assistant that answers resident questions around the clock, captures every prospect automatically, and drafts Google review responses — all from one dashboard.

No credit card required · Cancel anytime

67%
of renter inquiries happen outside office hours
Multifamily industry research
higher lead conversion when response time is under 5 min
InsideSales.com / Harvard Business Review
1.7×
more trustworthy — businesses that respond to every review
Google Internal Data

Product

See it in action

Residents text or chat, the AI answers instantly. You see every conversation, health score, and review from one dashboard.

yourproperty.com
A

Assistant · Sunset Ridge

Online 24/7

Hi! I'm the virtual assistant for Sunset Ridge. How can I help you today?
What's the pet policy?
We allow cats and dogs — max 2 pets per unit. Pet deposit is $300 per pet, plus $50/month pet rent. No weight limit, but restricted breeds apply.
acuityleasing.com · Dashboard

Conversations

142

Avg rating

4.7★

Response rate

94%

Recent conversations

💬

Maria L.

Maintenance

Resolved
💬

James T.

Rent

Open
💬

Sarah K.

Amenities

Escalated

Review needs response

Google · 3★

"Maintenance took a while but staff was friendly..."

AI draft ready · Click to review →

Platform

The full resident lifecycle, handled

From a prospect's first question to a resident's Google review — one platform covers it all.

💬

AI Chat Widget

Embed on your website with one script tag. Instantly branded, zero dev work. Handles leasing FAQs, maintenance questions, and after-hours inquiries automatically.

📱

SMS Channel

Give residents a dedicated number to text. No app, no portal — just answers in under a minute, any time of day.

🎯

Prospect CRM

Every lead captured from the widget becomes a tracked prospect. Full pipeline view, status tracking, and source attribution built in.

Reputation Management

Monitor Google reviews in one place. AI drafts personalized owner responses — approve, edit, or regenerate with one click.

📊

Sentiment Analytics

See your property health score, recurring complaint themes, and at-risk residents — surfaced automatically from conversation data.

⚠️

Smart Escalation

When AI can't resolve an issue, your team gets an instant alert with the full conversation transcript. No context lost, no delays.

Setup

Live in under 30 minutes

No developer needed. No long onboarding calls.

01

Add your property

Create a property profile and fill in your knowledge base — lease terms, amenities, policies, and contact info. Templates included, takes under 30 minutes.

02

Go live instantly

Copy one script tag into your website header or activate SMS. The AI starts answering resident questions immediately — no developer needed.

03

Manage from one dashboard

View every conversation, approve AI-drafted review responses, track leads, and monitor your property health score — all in one place.

ROI Calculator

What's a missed lead worth to you?

Adjust the sliders to match your portfolio. See how much revenue you're leaving on the table after hours.

Your portfolio

3 properties
1 property20 properties
$1,800

Per unit across your portfolio

$800$4,000
60

Calls, emails, texts, website chats

10200

Assumptions used

  • · 67% of inquiries occur outside office hours (industry research)
  • · 35% of after-hours inquiries go unanswered without a tool (conservative)
  • · Acuity responds to 92% of those missed inquiries
  • · 10% lead-to-lease conversion rate (industry average)

Estimated annual net revenue

+$999,393

after Acuity cost of $7,164/yr

Pays for itself in 1 month

After-hours inquiries/yr

1,447

currently going unanswered

Leads recovered/yr

466

with Acuity responding

Additional leases/yr

46.6

at 10% conversion rate

Revenue recovered

$1,006,557

from captured leases

Start recovering revenue — free for 14 days
Now accepting early access

Be among the first

We're onboarding a limited number of properties during our early access period. Early customers get locked-in pricing, direct access to our team, and shape the product roadmap.

No commitment required · 14-day free trial included

Pricing

One price. Everything included.

No tiers, no feature gates, no surprises. Pay per property, cancel anytime.

Community Plan

$199/property/month

Scale your portfolio — only pay for what you use.

ROI in perspective

One missed lease from an unanswered after-hours inquiry typically costs $1,000–$3,000+ in lost rent and vacancy. Acuity pays for itself with a single converted lead per month.

No credit card required · Cancel anytime

  • AI chat widget (web + SMS)
  • Unlimited conversations
  • Prospect CRM & lead tracking
  • Google review monitoring + AI responses
  • Sentiment analytics & health score
  • Smart escalation alerts
  • Knowledge base editor
  • Conversation transcripts & export
  • 14-day free trial — no credit card

Large portfolio or enterprise needs? Contact us for custom pricing

FAQ

Common questions

Ready to stop missing leads at 2am?

Set up in under 30 minutes. Your AI starts answering residents the moment you go live.

14-day free trial · No credit card · Cancel anytime